10 Questions with a Top Canmore Airbnb Manager!

Have you been searching for the best Canmore Airbnb Manager to work with?

As one of the fastest-growing communities in Canada, Canmore is not only a great place to live, but it is also a fantastic destination for holidaymakers. This means that the short-term rental market can be a highly lucrative opportunity for property owners; however, it can also be a complex process which is why many opt for the services of an experienced Canmore Airbnb Manager. 

Charlie Hawranik is a leading Airbnb Manager in the region. Running Canmore Co-Host with his wife, Yuki, the duo works closely with clients to take away the stress and hassle of running their short-term rental. 

As an established Airbnb Superhost, Prohost and VRBO Premiere Host, Charlie knows what it takes to run a successful business. That is why we thought we would catch up with him to find out what it takes to be a Canmore Airbnb Manager.

1. What got you started in Canmore Airbnb management?
2. How many Canmore Airbnb properties do you manage, and how big is your team?
3. How is Canmore Co-Host different from other Canmore Airbnb managers?
4. What is your favourite property in town?
5. What do you think makes a great Canmore Airbnb property?
6. When people choose to work with you, what is the biggest value that you bring to the table?
7. What is the number one Airbnb guest issue you come up against in Canmore?
8. What is the number one Airbnb owner issue that you come up against in Canmore?
9. Do you see any challenges in the future of the nightly rental market? How can you overcome them?
10. Finally, why is Canmore, Alberta, the best place in Canada to invest in an Airbnb?

Want to learn more?

If you have any questions when it comes to acquiring a property in Canmore & Area properly zoned for Airbnb rentals, lets get in touch! Typically, I find the best way to go about a search is to start by looking at the right properties within your budget. Then we can connect with professionals like Charlie and specific mortgage advisors.

1) What got you started in Canmore Airbnb Management?

It all began back in 2017 when my wife and I purchased a property with the plan of renting it out short term. After several years of hard work, we had learnt a lot and enjoyed a very successful Airbnb business, which is why we decided to open up Canmore Co-Host to take that knowledge further and support other property owners with managing their properties. 

Fast-forward to today, and we are now full-time Canmore Airbnb Managers operating solely across the town. 

2) How many Canmore Airbnb properties do you manage, and how big is your team?

Our business has continued to grow in recent years, and we are now currently managing 40 suites across Canmore. Alongside my wife and I, we have a full-time cleaning team of 12 cleaners, alongside three full-time maintenance workers and six full-time hospitality representatives. 

3) How is Canmore Co-Host different from other Canmore Airbnb Managers?

That’s a good question! From the very beginning, we have always strived to go above and beyond our customer’s expectations, and I think it’s thanks to that that we are the highest rated per review count hosts in the province. We have over 4,000 reviews and an average rating of 4.95/5. 

Canmore Co-Host is a team effort, and there are a lot of moving parts and people that keep this running and provide our guests with the highest level of service possible. We are a truly 24/7 operation, with our maintenance team on hand to answer calls whenever they’re needed. 

I think another thing that sets us apart is our commitment to delivering exceptional results. Our cleaning team has a 50-point checklist that needs to be completed with every clean, and we also have an inspection before guests arrive to get a second set of eyes on each property.

Unlike other Canmore Airbnb Managers that often operate on a system which pays cleaners on the number of jobs they complete; our emphasis has always been quality over quantity. The cleaning side of our business is not designed to make a profit, instead our sole goal is ensuring the highest standard of cleaning possible. 

4) What is your favourite property in town? 

We have some fantastic properties in our portfolio, so this is a tough question to answer! For me, it’s all about where the property is. When prospective clients approach us to invest in a property, I always tell them to consider the location, the floor the apartment is on, and even the direction it is facing, as these all impact the revenue you could enjoy. 

Currently, some of my favourite locations for a property (in no particular order) would be;

• Tourist Zoned Townhomes
• Canmore Crossing
• Blackstone 
• Stoneridge 
• Falcon Crest
• Solara 
• Spring Creek
• Canmore Place
• The Boardwalk
• Skyline Peaks
• Grande Rockies (specific units) 
• Lodges of Canmore (specific units)
• Windtower (specific units)

5) What do you think makes a great Canmore Airbnb property?

For me, it’s having 24/7 dedication. As a Canmore Airbnb Manager, my business never stops, and we have a large team working around the clock to ensure guests have everything they need, and clients are maximizing their revenue. 

From organizing stock and hospitality items to offering dynamic pricing with daily manual adjustments, we are continuously working to ensure that each property is as good as it can be. 

Of course, it’s not just about the property itself. A successful Canmore Airbnb should be working to impress customers from the moment they first make contact. That is why our goal is for a response time of under five minutes, 24/7. 

6) When people choose to work with you, what is the biggest value that you bring to the table?

I think our experience and reviews speak for themselves, but one of our strongest points is our consistency. Year after year, our suites are among the top-performing units on the market, particularly when compared one-on-one with other Superhosts in similar suites. 

Last year, our Canmore Airbnb properties enjoyed an average occupancy rate that was 20.9% higher than others, while the nightly rate was an incredible $13.90 higher. Our listings were also generating an average of 10,700 views, over 4,700 more views than our competitors! 

That profitability is definitely one of our biggest strengths that we bring to the table, but we are also committed to providing far greater flexibility to our property owners. 

7) What is the number one Airbnb guest issue you come up against in Canmore?

Having been a Canmore Airbnb Manager for a number of years, we have seen almost every guest complaint you can imagine! By far, though, the most common issue is around cleaning and maintenance. 

Of course, being a good host is vital. Guests rely on you to provide them with wonderful activities or delicious restaurants, which is an important aspect in helping you maximize your revenue. However, this can all go to waste without effective cleaning and maintenance. 

That is why I’ve invested significant sums in the cleaning side of our business, with the aim of ensuring every unit is spotless. We also take all of our linens off-site for cleaning, as it is impossible to give them the level of cleaning they require while in the suite. 

Our company has also invested heavily in commercial plumbing equipment. We experience some kind of toilet or drain issue almost daily, so this ensures that we can respond immediately without having to pay for a costly plumber each time. 

8) What is the number one Airbnb owner issue that you come up against in Canmore?

Costs. This is always the biggest concern for property owners who naturally want to maximize their revenue. To help give our owners peace of mind, we operate our system entirely at cost. Thanks to purchasing all of our items in bulk, we are able to offer everything from maintenance and cleaning to hospitality extras individually at a cost price. 

We also have fixed low-cost rates for handyman or plumbing services, ensuring that we have zero revenue on anything other than the management rates we charge. This guarantees the lowest possible cost for property owners, helping to ease the issues that they face. 

9) Do you see any challenges in the future of the nightly rental market? How can you overcome them?

As with any industry, there will always be emerging challenges that we need to adapt to. Although market supply is currently increasing, the demand that guests are expecting from Superhosts has never been higher. This means it is becoming more challenging to stand out from competitors and continue to generate the best return possible. 

To overcome this, Canmore Airbnb Managers are going to need to keep pushing themselves and reviewing their services. If you are always doing everything possible to set yourself apart from your competitors, you will be able to enjoy strong revenues for many years to come. 

10) Finally, why is Canmore, Alberta, the best place in Canada to invest in an Airbnb?

Canmore is a wonderful region, and we only operate our business here. Alongside the stunning scenery and wide expanse of activities, it is one of Canada’s only places with legal zonings for short-term rental. This is an extremely important factor for those looking for an investment and can help to make the region very attractive.  

On top of that, it is also a very safe place to invest in. Market demand is continuing to grow at a healthy pace. Even during the difficult times of the pandemic, we found the market surprisingly resilient, and it was quick to bounce back, which is unlike any other market in the country! 

10 Questions with a Top Canmore Airbnb Manager!

Canmore Co-Host has grown to become one of the most successful Canmore Airbnb Managers in the region, setting themselves apart thanks to their dedication to providing exceptional care for guests and investors. With a proven track record for short-term rentals, Charlie and Yuki know exactly what it takes to excel in the highly competitive world of Airbnb rentals. They use this experience to maximize revenues and remove the stress and hassle of trying to manage your rental property yourself. 

If you have any questions about purchasing a nightly rental / Airbnb investment property in Canmore, please feel free to reach out to me directly. I work very closely with Charlie and other professionals in the space to ensure my clients achieve the best outcomes possible. I’m always available via text, call or email and no question is too small!

Cheers!